📦 Order tracking flow
Hi, where is my order?
Hi! 👋 I'm Ceezon's assistant. To track your order, please share your Order ID (e.g. #CZ-1042) or the phone number you ordered with.
CZ-1042
Found it! 🎉
Order #CZ-1042 — Banarasi Silk Saree
📍 Status: Out for delivery
🚚 Delhivery · AWB: 1234567890123
📅 Expected: Today by 7pm
Track live: ceezon.com/tracking.html?awb=1234567890123
Trigger: Keywords → "order", "track", "where", "delivery", "AWB"
📐 Size help flow
I don't know my size
No problem! 😊 I can help you find your perfect size in 60 seconds.
Which method works for you?
1️⃣ Arm span photo (most accurate)
2️⃣ I have a tape measure
3️⃣ Send me to the size page
2
Great! Please measure these and send me the numbers:
📏 Chest — fullest part of chest
📏 Waist — narrowest part
📏 Hip — widest part
📏 Height
All in inches or cm — whichever is easier!
Trigger: Keywords → "size", "fit", "measurement", "what size", "sizing"
🔄 Exchange request flow
I want to exchange my order
I'll help with that right away! Please share:
1️⃣ Your Order ID (e.g. #CZ-1042)
2️⃣ Reason for exchange
· Wrong size
· Defect / damage
· Wrong item sent
3️⃣ Your correct size (if size issue)
CZ-1042, wrong size, need L not M
Exchange logged ✅
Order #CZ-1042 — Exchange #EX-0089
New size: L
📦 We'll arrange pickup within 24 hours.
🔄 Replacement dispatched in 3–5 days.
Our team will call you to confirm the pickup slot.
Trigger: Keywords → "exchange", "return", "wrong", "size issue", "defect"
👩💼 Sales agent enquiry flow
How can I earn with Ceezon?
Great question! 🌟 Our agent programme is perfect for earning from home.
✅ 8–12% commission on every sale
✅ Zero investment — just share products
✅ Weekly UPI payout every Monday
✅ 10,000+ products to share
Want to register? Visit: ceezon.com/sales-agent.html
Or tell me your city and I'll connect you with our area coordinator!
Trigger: Keywords → "earn", "agent", "commission", "job", "work from home", "referral"
🌍 NRI gifting flow
I'm in UK, can I send a saree to my mom in India?
Absolutely! 🎁 Our NRI gifting service is made for exactly this.
You pay in GBP from the UK → we deliver to your mom in India in 5–7 days.
✅ AI gets her size right (just share her measurements)
✅ Gift packaging included
✅ Tracking sent to both you and her
Start here: ceezon.com/nri-gift.html
Or tell me what you'd like to send and her approximate size!
Trigger: Keywords → "UK", "USA", "UAE", "abroad", "gift", "NRI", "international", "send to India"
Chat & support
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